Professional Staff

Michael James is a Board Certified Hearing Instrument Specialist, and owner of Salem/Keizer/Albany Hearing Aid Centers of Oregon.

Oregon License # HAS-P-428251

I began my odyssey in the hearing care field in the summer of 1979 as an Oregon and Washington licensed hearing aid dispenser.

I founded Northwest Hearing Aid Consultants, Inc. In 1980. I went on to create several other hearing aid business’s and an Open House Consulting and Training business where I had the pleasure of helping train 24 other people who became licensed dispensers (many still in business today). I also worked for several Major hearing aid manufacture’s during the past 27 years as well.

In 1994 with my eldest son Robert , we founded the 1st hearing aid business in Keizer , Michael’s Hearing Care. In 2001, a tragic auto accident took my son Roberts life and as a result I was compelled to sell the practice with a non-compete clause that expired in December 2005.

I have returned to my best memories and re-opened my new practice back in Keizer, again! I am further honored that my youngest son Chris has decided to join the family business, in 2006, and now my other son Stephen, has teamed with our family practice

In late 2006 we opened a new store " South Salem's 1st" located at 4639 Commercial St. SE (see Locations).

In January 2010, we purchased the Albany Sonus Store ( formerly Santiam Pacific Hearing Services) and Stephen James returned to manage this "Family Owned Practice"!

This completes the Trilogy Family Hearing LLC, which will be a family operated business for "Family Helping Family" tradition.

...Oregon Licensed since 1979

...Member of the International Hearing Society since 1981

...Became Board Certified in the Hearing Instrument Sciences in 1982

...Member of the Oregon Hearing Society since 1979

I’m proud to have dedicated half my life to serving the hearing impaired and would be honored if you select my family business to help you!

Salem Office Manager.

Oregon License # HAS-P-10114265

As a very proud father of three myself, I’m the last of three sons to follow my father into the hearing care field. After graduating from O.S.U. with a degree in chemistry in 2000, I’ve spent the last 6 years with Synthetec in Chemical Sciences. Now I’ve joined the family business and look forward to helping you hear better!

Nicole is a very proud  mother of twin daughters. She manages our front office with years of customer service experience, and is bi-lingual for those who need a little help with language.

Keizer Office Manager

Oregon License # HAS-P-761325 (since 1983)

Board Certified Hearing Instrument Specialist

ACA certified Audioprosthologist

Member of the Oregon hearing Society

Member of the International Hearing Society

We are very pleased to introduce Lorrie, who comes to us with over 28 years of experience serving the hearing impaired in Oregon. Lorrie recently graduated from the gruelling 14 month long ACA course , to qualify herself as an accredited Audioprosthologist.

She has worked for Cascade Hearing and Miracle Ear Hearing Centers as well as several other companies over the past 28 years, and is on her 4th year with our family practice. We're glad to have her on board to better serve you!

Tina joined our Keizer office staff in November, transferring from our Albany store.

Albany Office Manager

Oregon License # HAS-P-919185

Steve was the manager and consultant for the Sonus Hearing professionals business in Albany for the past five years and finally transitioned into the family business. We're especially glad he's joined our team. He and his wife Latina are raising four children.

Any of his past clients are welcome to rejoin him at our Albany location for free continued service.

Shelley comes back to us from previous experience as patient care coordinator. Shelley is a vibrant active mother and a most welcome addition to Albany Hearing , the 3rd store in our Trilogy Family Hearing group.